New unused returns are subject to 20% restocking fee plus original outbound shipping (even if you selected FREE economy delivery). Returns of used/installed/cosmetic damage YamaLinks are subject to 50% restocking fee. No exceptions.

If your country is not listed in our shipping options, email us your physical address for a shipping quote.

Internationally shipping is Monday through Friday. Weekends do not count toward delivery speed. Example: if your country has a 7 day delivery estimate it will be Monday through Friday (5 days), SKIP the weekend, then the next Monday and Tuesday (total of 7 days).

All customs/brokerage charges are the customer’s responsibility because charges are imposed by the destination country and are out of our control. Please reread that last sentence.

YamaLink is NOT RESPONSIBLE or LIABLE for items after they leave the United States. If there is an issue with a shipment after the item enters your country it is the CUSTOMER’S RESPONSIBILITY to contact the carrier. Example: If you give us a wrong address, and your local delivery agent is unable to deliver, YamaLink is not liable for delayed, lost, or returned YamaLinks. In addition, there will be no refund for packages undelivered and/or unreturned to us because you gave us an incomplete address.

If you are a US customer…. We are responsible for timely delivery until tracking reads "DELIVERED". If the YamaLink is lost or stolen after online shows “delivered” it is the recipient’s responsibility to contact the carrier. We do not give refunds for packages marked as “delivered”.

Please email to initiate a return.